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Virtual Assistant

WORK4YOU, provides virtual assistant services to entrepreneurs, professionals and small and medium-sized companies across Australia. Our virtual assistants provide support with customer support, managing your email, scheduling, internet research, real estate, marketing, sales and social media. As a business owner, you need to perform many tasks for smooth business processes; our virtual assistants focus on vital jobs by managing other important business tasks. We are a leading Virtual Assistant provider across Australia.

Some of our Virtual Assistant Services are:
  • Social Media Virtual Assistant.
  • Virtual Administrative Assistant.
  • Data Entry Virtual Assistant.
  • Virtual Research Assistant.
  • Virtual Personal Assistant.
  • Real Estate Virtual Assistant.
  • Virtual Assistant Accounting Services.
  • eCommerce Virtual Assistant.
  • Virtual Email & Chat Support.
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BPO & KPO

We offer high-quality BPO & KPO services that can significantly increase your return on investment while reducing your operating costs. You can also benefit from the skills, knowledge and experience of our professional teams. Outsourcing can help your organization focus more on your core business functions and you can save time, effort, manpower and infrastructure. We provide specialized BPO & KPO services to our clients. Clients can reduce operating expenses by outsourcing. This outsourcing activity will be implemented by trained executives and managers to bring the best to our clients. Our team will communicate with the client regularly, and periodic reviews will be conducted to evaluate the process and fill gaps.

Some of our BPO & KPO Services are:
  • Inbound/Outbound Call Center.
  • Sales Support.
  • Tech Support.
  • Billing and Claims.
  • Call Routing.
  • Activation and Registration.
  • Cold Calling Prospecting.
  • Leads Follow-up.
  • Order Processing and fulfillment.
  • Phone Appointments and warm transfer.
  • Customer Support.
  • Feedback Calling.
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Back-office support

We offer back-office support solutions to enable you and your employees to stay focused on core business. We strive to provide impeccable outsourcing solutions to our valued customers across various fields. Some of the major advantages are:

  1. Our back office support strategies are tested and effective, thus ensuring your satisfaction.
  2. We offer personalized solutions, guide you through the entire process, and adjust them if necessary.
  3. We develop outsourcing strategies in the back offices of each business to ensure the development of your business.
Some of our Back-office support services are:
  • Data Entry Services.
  • Data Processing Services.
  • Data Conversion Services.
  • Data Mining Services.
  • Data Extraction Services.
  • Email support services.
  • Online Database generation Services.
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24/7 Chat Support

Chat support is one of the main ways to transfer data and manage customer relationships. We know that your organization receives a lot of emails daily and responding to each one is a daunting task for you. We provide efficient and reliable 24/7 chat support services for your business. Low prices, real-time email answering, and accessibility are a few advantages of our chat support services to our high-quality clients. Our effective chat support services build your company brand value by balancing work throughout business non- business hours.

Some of our 24/7 Chat Support services are:
  • Technical Chat Support.
  • Telemarketing Chat Support.
  • Helpdesk Chat Support.
  • Software Solutions Chat Support.
  • Digital marketing Chat support.
  • Data Entry Chat support.
  • Back-office chat support.
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Administrative Virtual Assistance

Our Administrative Assistant Services are a great way to keep your administrative responsibilities on time and can handle your confidential task with caution and much more. Our administrative virtual assistant maintains your administrative efficiency in the optimal condition 24 x 7. We can deal with administrative areas of your business which saves your time and money. When you outsource your administrative services, your productive hours can be spent in areas where your decision making is crucial. As a trusted administrative virtual assistant service provider, we will work tirelessly to complete your administrative duties diligently.

Some of our Administrative Virtual Assistance services are:
  • Managing emails and telephone calls.
  • Scheduling management.
  • Bookkeeping and customer management.
  • Managing a contact list in a spreadsheet.
  • Calendar management and setting up meetings.
  • Document formatting and management.
  • Data Entry.
  • Data Mining.
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Customer Support

Phone support is still the most important contact for the customer. We understand this and want to give your customers a "great" experience. We have a team of dedicated and experienced professionals who create a positive image for your company. We guarantee prompt call response, professional response, attention to detail and context-specific answer. We follow a strict quality assurance process for all recorded calls. We maintain the highest level of accuracy in providing answers to customers and ensuring the confidentiality of our client business information.

Some of our Customer Support services are:
  • Technical Support Services.
  • Remote IT Support Services.
  • Retail Customer Support Services.
  • Retail BPO Support Services.
  • Email Support Services.
  • Complaint Management Services.
  • Chat Support Services.
  • Customer Interaction Services.
  • Social Media Customer Service.
  • Video Chat Customer Services.
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Customer Service

We provide the best customer service, we know how to develop and maintain positive relationships with your customers. We have a team of professional support agents who will give you all the help you need. We will work with your company every step of the way to ensure that your customers' needs are met at all times. We are committed to the ongoing training and development of our customer service agents, which is why we can provide the best customer service solutions for our clients across Australia.

Some of our Customer services are:
  • Software solutions Customer Service.
  • Live Chat Support.
  • Social Media Support.
  • Email support.
  • Phone support.
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Content Writing

We provide professional content writing services tailored to your specific requirements. Our content resonates with potential customers. The words written by our content writers are easy to understand and contain the information readers search for. Our writers know how to link business and expectations through strategic art to creative content writing services. What our professional writer writes is always optimized to meet your needs and maximize your return on investment. Our writers are passionate about providing high-quality words to optimally achieve the aspirations of our customers.

Some of our Content writing services are:
  • SEO Content Writing.
  • Blog Writing.
  • Article Writing.
  • Press Release.
  • Web content Writing.
  • Business Writing.
  • Newsletter Writing.
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Digital marketing & SEO

We provide SEO & digital marketing services that help your business grow. We have skilled digital marketing experts who implement in-depth online marketing tactics to increase reach to your target audience. We provide a full range of SEO services to ensure your business reaches and maintains the highest search results. From SEO to SMO, SMM, PPC, ORM, content marketing and more, we excel in every aspect of internet marketing and create an ideal mix of these strategies to achieve a results-oriented digital plan for your business. We help companies track their advertising results accurately and get more leads and sales from the web.

Some of our Digital Marketing & SEO services are:
  • Search Engine Optimization (SEO).
  • Pay Per Click Management (PPC Services).
  • Social Media Marketing (SMM) / Social Media Optimization (SMO).
  • Conversion Rate Optimization (CRO).
  • Social Media Marketing Strategy.
  • Social Media Audit and Consulting.
  • Competitive Analysis.
  • Social Profile Creation.
  • Badge Creation and Strategy.
  • Widget Strategy Development.
  • Community Management.
  • Account Optimization.
  • Audience Building.
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Graphic & Web design

We offer graphic & web design services that help reduce the development costs of the customer. Outsourcing your graphic & web design services is the ideal choice for people who want good quality products without investing a lot before issuing the products. Whether it is designing small websites or very complex websites, we can deliver what you need and within the time you require.We are a team of dedicated, experienced and motivated people to provide the best quality products. We believe in 100% customer satisfaction and always try to provide high quality products to customers across Australia.

Some of our Graphic & Web design services are:
  • Logo Design.
  • Business Card Design.
  • Letterhead Design.
  • PowerPoint Design.
  • Company Report Design.
  • HTML Website.
  • Responsive Websites.
  • Website Redesign.
  • Custom Website Design.
  • Ecommerce Website Design.
  • Mobile Website Design.
  • Small Business Website Design.
  • Designing Real Estate Websites.
  • Creative Website Design.
  • Interactive Web Design.
  • Business Website Design.
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Data Entry

We have a data entry professional team that can make informed decisions, improve operational productivity and, above all, save budgets for data entry. We offer a comprehensive data management solution that allows you to integrate all of your data needs such as data mining and cleaning data in one place - all at cost effective rates that can help you improve your bottom line by reducing costs. We impose strict procedures to ensure data security and customer confidentiality. Our standard practices include non-disclosure and file-sharing agreements that are protected in a computing environment that uses File Transfer Protocol (FTP) and virtual private network (VPN).

Some of our Data Entry services are:
  • Healthcare Claims Data Entry.
  • Customer Response Card Data Entry.
  • Questionnaire Data Entry.
  • Product Data Entry Services.
  • Online Business Card Data Entry.
  • Image Data Entry Services.
  • Forms Data Entry Services.
  • File and Document Data Entry.
  • Medical Claims Data Entry.
  • Product Registration Form Data Entry.
  • Invoice data entry.
  • Claims Data Entry.
  • Healthcare Insurance Claims Data Entry.
  • Medical Data Entry.
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ORM Services

Work4you provides comprehensive online reputation management (ORM) services and strategies to ensure your company's excellent reputation among internet users. We keep track of all the channels where people are talking about your business, including social media, business review pages, blogs, forums, and posts. Whenever a negative content is found, we have a list of proactive solutions that may help you to minimize any harmful content from search listings. Our professional experts have a deep knowledge of proficiently providing the best online reputation management services. We understand the importance of your online reputation, which is why we believe in treating it with the utmost care.

Some of our Online Reputation Management services are:
  • Build and Manage Reputation.
  • Recover Online Reputation.
  • Online Reputation Monitoring.
  • Remove Negative Content.
  • Develop Positive Reputation.
  • Website link optimization.
  • Social Media follower growth service.
  • Better Search Engine Ranking.
  • Feedback and Review gathering campaigns.
  • Maintain positive presence in search engine.
  • Collect Positive reviews by feedback calling.
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ORM Service

Work4you provides comprehensive online reputation management (ORM) services and strategies to ensure your company's excellent reputation among internet users. We keep track of all the channels where people are talking about your business, including social media, business review pages, blogs, forums, and posts. Whenever a negative content is found, we have a list of proactive solutions that may help you to minimize any harmful content from search listings. Our professional experts have a deep knowledge of proficiently providing the best online reputation management services. We understand the importance of your online reputation, which is why we believe in treating it with the utmost care.

Some of our Online Reputation Management services are:
  • Build and Manage Reputation.
  • Recover Online Reputation.
  • Online Reputation Monitoring.
  • Remove Negative Content.
  • Develop Positive Reputation.
  • Website link optimization.
  • Social Media follower growth service.
  • Better Search Engine Ranking.
  • Feedback and Review gathering campaigns.
  • Maintain positive presence in search engine.
  • Collect Positive reviews by feedback calling.
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